European Deliveries
All European orders are dispatched via Royal Mail.  Please allow 2-4 working days.

Rest Of The World Deliveries (outside the EU)
All orders from outside of the EU are dispatched via Royal Mail.

Please note 90% of these deliveries take 3 – 5 working days delivery maximum, however sometimes it may take longer depending on customs.

Returns
Under the United Kingdom’s Distance Selling Regulations you have the right to cancel your order for any item purchased from MyWatches for a full refund within 30 days. The returned items must be unworn and still have all packaging and tags attached.

Returns Address:

MyWatches
Marralomeda
Westward Road
Bristol
BS13 8DA

 

International

  • Europe(2-4 Days) £10.00
  • North America(2-4 Days) £15.00
  • South America(3-5 Days) £15.00
  • Asia(3-7 Days) £15.00
  • Oceania(3-7 Days) £15.00

Please note occasionally deliveries may take slightly longer due to customs and if your address is a remote location.  Customs is out of control and sometimes customs clearance can take 30 working days.  Please note this is out of control.

Some countries may charge import duties at customs which the customer is liable for.   If the customer refuses to pay this fee, then the delivery costs will be the customers responsibility as well as the handling fee and returns cost from the courier.

All countries outside the EU, Norway, Denmark and Switzerland charge import duties, so please be aware about these fees before purchasing from MyWatches.

You can find our more information speaking to your local Customs or visiting this link here:

https://docs.zonos.com/docs/de-minimis#decoding-de-minimis

If you have any questions about this please contact sales@mywatches.co.uk and our team will be on hand to help or alternatively call us on 0800 433 7154 Mon-Fri 9am-5pm (UK).